Hotel FAQ: 20 questions guests ask before booking, and the answers to have ready
Most pre-booking messages repeat the same 20 questions. Here they are, grouped, with what a good answer should include.
Read article →Your 24/7 AI booking agent replies from your real rates, rooms and menu and takes the booking on your own website — 24/7, with a one-tap handover to your staff.
Set up with you and live on your website with one line of code.
Hotels & homestays
Your front desk, awake at 2am.
Answers guest questions and books rooms around the clock, straight from your real room list and policies — set up with you and live on your website with one line of code.
Never invents a price, a date or an amenity — only answers from what you gave it.
Restaurants & cafés
Every table request answered, even mid dinner rush.
Takes reservations and answers menu questions around the clock, straight from your real floor plan and menu — set up with you and live on your website with one line of code.
Never invents a dish or a price — and structurally can never double-book a table.
Running a spa, clinic, real-estate office or something else? Tell us your business and we will say plainly whether the system fits. Ask about your business →
No app for guests to install, nothing for your team to learn first.
Hotel or Restaurant — it comes with a front-desk or host persona and starter FAQs already written.
Rates, opening hours, check-in and check-out times, floor plan and house policies.
A PDF price list, a menu, a policy document or a page from your website becomes searchable knowledge.
A single script tag and the chat widget is live. Your staff can take over any conversation in one tap.
The AI booking agent lives on your website. A website also gets you found on Google, earns trust before customers ever call, and takes enquiries and bookings while you sleep — and you keep it up to date yourself.
Customers search before they call. SEO-ready pages give them a way to find you.
Change rooms, menu, products, services and pages yourself — no developer, no waiting.
A contact and booking form works while you sleep or serve other customers.
Share news and offers on your blog so visitors see an active business.
Different tools for different people — not part of the hotel and restaurant plans.
Turn the GPU you already own into a video studio that never sleeps.
Feed it images and a script — it writes captions, narrates them, adds motion and renders a ready-to-post MP4 on your own GPU.
Zero marginal cost per video — encoding, transcription and narration all run on hardware you own.
A new kind of AI companion, for your dreams.
TheXinA turns a dream into a Mission, breaks it into Goals and Actions, and helps you show up for it every day.
Free to start — Missions, Goals and a daily plan, with paid tiers for deeper coaching.
We don't just hand you a chatbot — we set it up with you, feed it your real information, and support it after launch.
Practical guides on booking assistants, guest messaging and getting found online.
Most pre-booking messages repeat the same 20 questions. Here they are, grouped, with what a good answer should include.
Read article →Google Maps, social pages and booking platforms cover a lot. Here is what they cannot do, and what a small business website needs to do well.
Read article →Three very different tools all get called chatbots. Here is a plain-language comparison, and how to pick the right one for your business.
Read article →See it answer a guest using your own rooms and rates — we build you a custom demo.
Request a custom demoNo app for guests to install, no need to replace your website.
One line of code puts the chat widget on the site you already run.
A PDF price list, a menu, a policy document or a web page becomes what the agent answers from.
Bookings are checked against your real availability, opening hours and stay or seating rules.
Any conversation can be handed to your team in one tap, with email and Telegram alerts on every plan, plus Slack alerts from Growth and Zalo from Premium.
OurAI Tech builds 24/7 AI booking agents for hotels, homestays, restaurants and cafés — software that answers guests, takes bookings and hands over to your staff, day and night.
Our mission is to help hospitality businesses win more direct bookings and spend less time retyping the same answers.
Everything you need to know about our 24/7 AI booking agents.
Software that does real front-desk or host-stand work — answering and booking: it answers guests from your own rooms, menu and policies, checks availability, books the room or table, and hands the conversation to your staff when it cannot help. It works around the clock — including the 2am message nobody is awake to answer.
No — keep your listings. It works on your own website: guests who find you through Google, maps, social media or word of mouth can ask questions and book in the chat instead of going to an OTA, and you keep the commission on those direct bookings. It does not bring traffic by itself, so its value depends on how many guests already reach your site. For restaurants the value is different: no missed table requests and no double-bookings, rather than commission.
It is built to answer only from the rooms, rates, menu and documents you gave it, and a hard rule forbids inventing a price, a date or an amenity. If it cannot help, your staff take over in one tap — and you can test it yourself with 50 free test conversations a month before guests ever see it.
Hotel plans start at $99/month and restaurant plans at $79/month, plus a one-time setup fee — see the pricing on each product page. Extra conversations are available in packs if you outgrow your plan.
Yes. Beyond the hotel and restaurant agents we build custom agents for other workflows — tell us what you need through the contact form and we will send a tailored quote.
Send us your rooms, rates or menu — we'll set up a demo on your own data and show it to you in 15 minutes.